Camera preview is blank
Open iOS Settings → Privacy & Security → Camera and enable Cute Cat Fill Light. Then fully close and reopen the app. Also confirm no other app is actively using the camera.
I cannot find my captures in Apple Photos
This is intentional. Photos and videos stay in the app's Private Album. Open it from the album button on the camera screen. Deleting the app removes this private local library, so keep the app installed until you no longer need the files.
Video has no sound
Enable Microphone access in iOS Settings → Privacy & Security → Microphone. If access remains off, the app may record silent video.
Images look soft or blurry
Clean the lens, hold the phone steady, use a brighter fill-light level, wait briefly for focus, and select High or Maximum photo resolution in Settings. Strong beauty smoothing intentionally reduces fine skin texture; lower Smooth for a sharper result.
Contact support
Email dun38017@gmail.com. Please include your iPhone model, iOS version, app version, steps to reproduce, and a screenshot when possible. Do not send private photos unless necessary.
帮助与技术支持
相机画面空白
进入 iOS“设置”→“隐私与安全性”→“相机”，允许萌喵柔光相机使用相机，然后彻底退出并重新打开 App；同时确认其他 App 没有正在占用相机。
系统相册中找不到作品
这是预期设计。作品仅保存在 App 的“私人相册”中，可从拍摄页的相册按钮进入。卸载 App 会删除此私人本地相册，请先确认不再需要其中内容。
视频没有声音
进入 iOS“设置”→“隐私与安全性”→“麦克风”并开启权限。若保持关闭，录制的视频可能没有声音。
照片偏软或模糊
请清洁镜头、稳定手机、提高补光亮度、等待相机完成对焦，并在设置中选择“高”或“最高”照片分辨率。较强的磨皮会减少皮肤细节，降低磨皮数值可获得更清晰的效果。
联系支持
请发送邮件至 dun38017@gmail.com，并尽量附上 iPhone 型号、iOS 和 App 版本、复现步骤及截图。除非确有必要，请勿发送私人照片。