Support & Help Center
Have questions or feedback? We'd love to hear from you!
We typically respond within 24–48 hours.
Tap the Medications tab at the bottom, then tap the "+" button to add a new medication. You can set the name, type, dosage note, emoji, color, and reminder schedule.
On the main screen, tap the check button on any medication card to mark it as taken for today. You can also undo a check-in by tapping it again.
Quick Tasks are one-tap shortcuts for frequently taken medications or supplements. Customize them from the Quick Add panel to add check-ins instantly without extra steps.
Each medication can have its own reminder schedule. Notifications are generated locally on your device — no internet connection required. Make sure to allow notification permission in iOS Settings.
Pro features include: full check-in history, statistics, repeat reminders, custom colors, prescription photos, multi-person tracking, and more. Subscribe from the Settings screen.
Go to Settings → Restore Purchases inside the app. This syncs your subscription status with your Apple ID.
Go to iPhone Settings → Apple ID → Subscriptions and cancel MedTick Pro anytime. You retain Pro access until the end of the current billing period.
Yes — all your data is stored locally on your device only. We do not collect, transmit, or share any personal or health information. No account required.
Yes! MedTick Pro supports person/profile labels so you can track medications for family members separately on the same device.
Currently all data is stored locally on your device. For backup, use your iPhone's iCloud device backup (Settings → Apple ID → iCloud → iCloud Backup).
Found a bug? Please email us with:
Have an idea to make MedTick better? We're always looking to improve the app!